Privacy Policy
At Shibaam Travels, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us.
By using our website and services, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide to us, including:
• Full Name
• Email Address
• Phone Number
• Postal Address
• Passport Information (when required for travel services)
• Travel Preferences and Requirements
• Visa and Travel Documentation Information
• Any other information submitted through contact forms or inquiries
We may also collect certain non-personal information automatically, such as:
• IP Address
• Browser Type
• Device Information
• Pages Visited
• Website Usage Data
• Cookies and Similar Technologies
How We Use Your Information
We use the information we collect to:
• Process travel bookings and inquiries
• Provide Umrah, Hajj, visa, flight, hotel, and tour services
• Communicate regarding reservations and travel arrangements
• Improve our website and customer experience
• Respond to customer support requests
• Send important service-related notifications
• Comply with legal and regulatory requirements
Sharing of Information
We do not sell, rent, or trade your personal information to third parties.
However, we may share information with:
• Airlines
• Hotels
• Visa Processing Authorities
• Travel Service Providers
• Government Authorities (where legally required)
• Payment Processing Partners
Information is shared only when necessary to provide requested travel services or comply with applicable laws.
Data Security
We implement reasonable security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. While we strive to protect your information, no method of electronic transmission or storage is completely secure.
Cookies
Our website may use cookies and similar technologies to improve website functionality, analyze website traffic, and enhance user experience.
You may choose to disable cookies through your browser settings; however, some website features may not function properly.
Third Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those external websites. Users are encouraged to review the privacy policies of any third-party websites they visit.
Data Retention
We retain personal information only for as long as necessary to provide services, fulfill legal obligations, resolve disputes, and enforce our agreements.
Your Rights
Depending on applicable laws, you may have the right to:
• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of personal information
• Withdraw consent where applicable
• Object to certain processing activities
Requests may be submitted through our contact information.
Children's Privacy
Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from children without appropriate parental consent.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page along with the revised effective date.
Contact Us
If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us through the contact information provided on our website.
